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Clinical Transition Specialist
2 months ago
Extraordinary Careers. Endless Possibilities.
With the nation's largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. stands as the foremost independent provider of home and alternate site infusion services across the United States. Our dedicated team of over 6,000, including 2,900 skilled clinicians, is committed to enhancing care standards for patients with both acute and chronic conditions nationwide. Leveraging our clinical expertise and expansive reach, we are redefining the infusion care experience for patients, clients, and our workforce.
As a proud recipient of the Gallup Exceptional Workplace Award for two consecutive years, we understand that being extraordinary involves cultivating a dynamic workforce that mirrors the diversity of the patients and communities we serve.
We are dedicated to fostering a culture that is inclusive, respectful, engaging, and rewarding for all team members, emphasizing our commitment to hiring, developing, and retaining a diverse workforce.
Position Overview:
The Clinical Transition Specialist is tasked with delivering clinical education and training to facilitate the successful transition of patients into the Option Care Health service model.
This role involves collaboration with the sales team to enhance the number of patients transitioned to our care model.
Key Responsibilities:
- Assess, educate, and train patients, caregivers, and facility personnel on how Option Care Health services and products will be implemented in alternative settings, at home, or virtually to ensure a seamless transition.
- Conduct thorough patient assessments to evaluate their suitability for the Option Care Health service model.
- Collaborate with the sales team to identify educational needs related to clinical transitions and develop strategies to boost patient transition rates.
- Uphold the confidentiality of patient and proprietary information while adhering to legal standards for safeguarding sensitive data.
- Document educational interactions accurately using Option Care Health applications and technology.
Supervisory Responsibilities:
This position does not entail supervisory responsibilities.
Basic Education and Experience Requirements:
- Must possess an active and unrestricted Registered Nurse (RN) license.
- A minimum of two years of experience in the healthcare sector is required.
Essential Qualifications:
- Proven ability to establish and maintain relationships with individuals at all organizational levels and with external vendors.
- Familiarity with standard practices for all services offered and current relevant standards (e.g., ACHC, URAC standards).
- Experience in delivering customer service to both internal and external clients, ensuring quality service standards and evaluating customer satisfaction.
- Proficient in basic computer skills, including internet usage, email, Microsoft Word, Excel, and PowerPoint.
- Ability to identify operational challenges and propose effective strategies for process improvement.
- Access to reliable transportation for travel to care facilities, home visits, and various hospitals.
- Willingness to obtain nursing licensure in additional states as needed.
- Capable of planning, organizing, and delivering presentations.
Travel Requirements:
This role requires 100% local travel to partner facilities, community hospitals, and medical practice offices to promote Option Care Services, process referrals, and provide live education and training support to patients, caregivers, and referral sources.
Preferred Qualifications:
- Experience in home or alternate site infusion or discharge planning.
- Proven track record in developing service provider partnerships.
Compensation:
Salary will be determined based on the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and market alignment.
Benefits:
-401k
Option Care Health is committed to equal employment opportunity, ensuring that employment is available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, we deliver high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in superior outcomes at a significantly reduced cost. Option Care Health operates over 70 infusion pharmacies and 100 alternate treatment sites, guided by our mission to provide extraordinary care that transforms lives through a comprehensive approach to the infusion therapy process.
