Logistics Coordinator Specialist
2 days ago
**About Paradigm Mechanical Corp.**
We are a dynamic and growing organization focused on providing top-notch HVACR services.
The Dispatch Coordinator will play a key part in supporting the dispatching process by coordinating schedules, maintaining communication with technicians and customers, and ensuring that jobs are processed in a timely and efficient manner.
Key Responsibilities:
- Greet visitors and vendors
- Assist in coordinating daily dispatch operations, including scheduling technicians, tracking jobs, and scheduling equipment deliveries
- Provide administrative support to the Dispatch team by updating schedules, customer records, and shipment details in our system
- Monitor real-time GPS system for timecard accuracy
- Handle incoming calls, emails, and messages from customers and technicians, providing updates and addressing any concerns
- Help with documentation related to jobs, including invoices, reports, and receipts
- Assist the sales team in the bid process, creating bids and seeing them through to job completion
- Assist with maintaining accurate files
- Work closely with team members to improve efficiency and streamline processes
Requirements:
- High school diploma or equivalent (additional education or certification in logistics or related fields is a plus)
- Previous experience in a dispatch, logistics, or customer service role is preferred but not required
- Strong communication skills, both written and verbal
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with dispatching software is a plus
- Ability to work well under pressure in a fast-paced environment
- A team player with a positive attitude and willingness to assist where needed
- Strong problem-solving skills and attention to detail
Benefits:
- Competitive salary of $24-$28 per hour
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
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