Logistics Coordinator Specialist

2 days ago


San Diego, California, United States Paradigm Mechanical Corp. Full time

**About Paradigm Mechanical Corp.**

We are a dynamic and growing organization focused on providing top-notch HVACR services.

The Dispatch Coordinator will play a key part in supporting the dispatching process by coordinating schedules, maintaining communication with technicians and customers, and ensuring that jobs are processed in a timely and efficient manner.

Key Responsibilities:

  • Greet visitors and vendors
  • Assist in coordinating daily dispatch operations, including scheduling technicians, tracking jobs, and scheduling equipment deliveries
  • Provide administrative support to the Dispatch team by updating schedules, customer records, and shipment details in our system
  • Monitor real-time GPS system for timecard accuracy
  • Handle incoming calls, emails, and messages from customers and technicians, providing updates and addressing any concerns
  • Help with documentation related to jobs, including invoices, reports, and receipts
  • Assist the sales team in the bid process, creating bids and seeing them through to job completion
  • Assist with maintaining accurate files
  • Work closely with team members to improve efficiency and streamline processes

Requirements:

  • High school diploma or equivalent (additional education or certification in logistics or related fields is a plus)
  • Previous experience in a dispatch, logistics, or customer service role is preferred but not required
  • Strong communication skills, both written and verbal
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with dispatching software is a plus
  • Ability to work well under pressure in a fast-paced environment
  • A team player with a positive attitude and willingness to assist where needed
  • Strong problem-solving skills and attention to detail

Benefits:

  • Competitive salary of $24-$28 per hour
  • Opportunities for growth and advancement within the company
  • Collaborative and supportive work environment


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