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Tax Service Representative

2 weeks ago

New Oxford, Pennsylvania, United States H&R Block Full time
About H&R Block

We believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value diversity and inclusion, making everyone feel like they belong.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

A Typical Day...

You'll inspire clients to make confident decisions about their lives, careers, and money, building strong relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you'll focus on delivering exceptional client experiences.

What You'll Bring to the Team...

  • Answer phones and greet clients in a personalized manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization with team members
  • Perform other duties as assigned

Your Expertise:

  • Experience working in a fast-paced environment
  • Previous experience in customer service
  • Ability to multitask
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office