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Senior Data Center Telecommunications Engineer
2 months ago
Intrado Life & Safety, Inc. is a leading provider of innovative solutions for emergency response and public safety. Our mission is to empower communities to prepare for, respond to, and recover from critical events.
Job SummaryWe are seeking a highly skilled Senior Data Center Telecommunications Engineer to join our team. As a key member of our IT department, you will be responsible for designing, deploying, and managing advanced data center systems.
Key Responsibilities- Data Center Operations: Oversee the day-to-day operations of our data centers, ensuring optimal performance and uptime.
- Hardware Maintenance: Perform regular maintenance and repairs on servers, network devices, and storage equipment.
- Environmental Management: Monitor and manage data center environmental controls, including cooling systems, power distribution, and fire suppression systems.
- Design and Implementation: Design, configure, and implement telecommunications systems, evaluating and selecting hardware, software, and vendors to meet our organizational needs.
- Project Management: Lead data center projects, including network expansions, migrations, and upgrades.
- Incident Management: Respond to and resolve incidents, including hardware failures, connectivity issues, and security breaches.
- Capacity Planning: Assist in planning for future data center capacity needs, including space, power, and cooling.
- Documentation: Maintain accurate documentation of data center configurations, procedures, and incident reports.
- Security Compliance: Ensure data center operations comply with security standards, including physical security, access controls, and data protection protocols.
- Team Leadership: Mentor and guide junior technicians, providing technical support and training to ensure best practices are followed across the team.
- Minimum of 5 years of experience in data center operations, as a central office field technician or related field.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field.
- Relevant certifications (e.g., CompTIA Server+, Cisco CCNA, Data Center Management certifications) are a plus.
We offer a comprehensive benefits package, including medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match, and flexible spending accounts. We also offer tuition reimbursement, paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, and an EAP (Employee Assistance Program) that includes free mental health resources/support.
