Food Service Worker II

1 month ago


Statesville, North Carolina, United States Iredell Memorial Hospital Full time
Job Summary

The Food Service Worker II plays a vital role in the Iredell Memorial Hospital's food service department, assisting with patient meal orders, maintaining office supplies, and running reports. This position requires excellent customer service skills and the ability to work in a fast-paced environment.

Key Responsibilities
  • Assist with patient meal orders via telephone, ensuring accurate menu choices and scripting guidelines.
  • Run diet reports and maintain supplies and files in the diet office.
  • Clean work areas and stations, vacuum, and take out trash.
  • Enter information into the patient card file and understand the computer ordering system.
  • Tactfully guide patients to proper menu selection and offer suggestions.
  • Handle patient complaints in a satisfactory manner and assist with restocking when needed.
  • Promptly report hazards and unclean areas.
  • Assist with receipt reconciliation, cash drawer count, and correct handling of sales when assigned.
Requirements
  • High School diploma or GED preferred.
  • Previous experience in food service desired.
  • Excellent customer service skills.
  • Ability to stand and walk for long periods of time.
  • Follow compliance and standards required by food/beverage regulations outlined in the facility manual.
  • Ensure compliance with all sanitation and safety requirements.
Essential Physical Requirements
  • Must possess full range of body motion to pass basic FIT test for position.
  • Must be able to lift and carry up to 50 pounds.
  • Stand and walk for most of the day.
  • Must be able to withstand heat and temperature changes while going in and out of refrigerated or freezer areas.


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