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Dunkin' Team Member

2 months ago

Enfield, New Hampshire, United States Dunkin' Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin'. As an Assistant Manager, you will play a key role in supporting the Restaurant Manager in achieving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Team Environment: Foster a positive team culture by promoting respect, providing coaching and feedback, recognizing achievements, and addressing employee concerns.
  • Operations Excellence: Ensure that all restaurant standards and systems are executed to deliver exceptional guest experiences.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives, and control labor costs, food costs, and cash.
Requirements
  • Skills: Excellent communication and problem-solving skills, with the ability to clearly express oneself verbally and in writing.
  • Experience: At least 18 years of age, high school diploma or equivalent, and prior experience in a restaurant, retail, or supervisory role.
  • Competencies: Guest Focus, Passion for Results, Problem Solving and Decision Making, Building Effective Teams, Conflict Management, and Developing Direct Reports and Others.