Funeral Services Coordinator

2 days ago


Mansfield, Ohio, United States Service Corporation International Full time
Funeral Services Assistant

At Service Corporation International, we celebrate lives by providing exceptional care and support to our clients and their families. We are seeking a Funeral Services Assistant to join our team.

Key Responsibilities:
  • Prepare for services, including delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families.
  • Prepare documents related to services, cremations, maintenance, as directed by management.
  • Assist with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
  • Perform office duties, such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, and scale.
  • Run errands, such as for floral delivery, picking up of supplies, documents, etc.
  • Serve as an usher and may park cars or perform any transportation requirements.
  • Drive Funeral Home vehicles for services and picking up families.
  • Ensure refreshments are available (where allowed by law).
  • Assist with visitations, memorial, and funeral services, which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Prepare documents related to services, cremations, maintenance, etc.
  • Greet and receive client families and/or other persons entering the office for information and assistance.
  • Accommodate the needs of the family during a service and/or visitation.
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time.
Requirements:
  • High school diploma or equivalent.
  • Previous customer service and/or sales experience preferred.
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
  • Valid state driver's license with an acceptable driving record required.
Knowledge, Skills, and Abilities:
  • High level of compassion and integrity.
  • Clear and concise verbal and written communication skills.
  • Professional behaviors and team player.


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