Box Office Attendant

2 weeks ago


Pigeon Forge, Tennessee, United States Dolly Parton's Stampede - Pigeon Forge Full time
Job Overview

Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, and The Comedy Barn in Pigeon Forge, TN, is seeking a skilled Box Office Attendant to join our team. As a key member of our guest service team, you will be responsible for providing exceptional customer experiences and ensuring seamless ticketing operations.

Key Responsibilities
  • Provide professional and courteous assistance to guests, handling admission, reservations, ticket changes, and other attendance-related needs.
  • Maintain a working knowledge of our theaters and attractions, ensuring accurate information is provided to guests.
  • Resolve mistakes, errors, and issues related to bookings and reservations in a timely and efficient manner.
  • Distribute tickets to guests as they arrive at show time, ensuring a smooth and enjoyable experience.
  • Accurately enter data into our ticketing system, maintaining high standards of data integrity.
Requirements
  • At least 18 years of age.
  • High school diploma or equivalent combination of education and experience.
Physical Demands
  • Continuous standing and walking on level ground, as well as up and down steps.
  • Continuous hearing and oral communication at a conversational level and at a high acuity level.
  • Continuous work with computers and ticketing systems.
  • Frequently exposed to changes in temperature and humidity.

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