Shortage Control Specialist
1 week ago
**Security and Service: A Winning Combination**
At Burlington Stores, Inc., we believe that security and service go hand-in-hand. As a Shortage Control Specialist, you will play a pivotal role in maintaining store security while delivering exceptional customer experiences.
About the Role
This position involves standing at the front of the store, monitoring the entrance, and creating a secure environment. You will engage with customers and colleagues, promoting a sense of control and security. Your confidence, positive attitude, and expertise in store shortage reduction programs will positively influence behaviors and build trust amongst customers and associates.
Key Responsibilities
As a Shortage Control Specialist, your key responsibilities include:
- Maintaining a professional appearance and adhering to designated dress standards;
- Standing positioned at the front of the store, remaining vigilant and aware of surroundings;
- Greeting every customer entering or exiting the store with a warm smile and a loud, friendly greeting;
- Creating a secure environment and reducing opportunities for theft;
Requirements and Qualifications
To excel in this role, you must possess:
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations;
- Ability to stand and walk for extended periods of time and to visually monitor store environment;
- Ability to maintain confidentiality and exhibit a positive demeanor, strong posture, and energetic greeting;
- Excellent communication skills with customers and coworkers;
- Leadership skills that foster productive business relationships;
Join Our Team
As a valued member of our team, you will enjoy a competitive wage of $11 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan, paid time off, and paid holidays.
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