Studio Director

The Studio Director will oversee all studio functions, including membership sales, retail sales, instructor performance, and evaluation. They will lead sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors.

Key Responsibilities:

• Execute lead generation via Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Drive and increase membership sales
• Manage staff schedules
• Ensure studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Requirements:

• Excellent sales and leadership skills
• 2+ years of retail/service sales or fitness sales experience
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Fluency in English and excellent communication and interpersonal skills
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software

About Us:

Club Pilates is a growing boutique fitness industry leader, offering a unique and engaging workout experience. As a Studio Director, you will be part of a dynamic team that is passionate about fitness and committed to delivering exceptional customer service.