Studio Director

2 months ago


Hayward, California, United States Club Pilates Full time
Job Description

Job Title: Studio Director

Reports to: District Manager & Director of Sales

Job Summary:

We are seeking a highly motivated and experienced Studio Director to lead our Pilates studio team. As a key member of our management team, you will be responsible for overseeing all studio functions, including membership sales, retail sales, instructor performance, and staff management.

Key Responsibilities:

  • Execute lead generation strategies to drive membership sales and increase revenue
  • Implement sales processes to schedule prospects into intro classes and drive sales growth
  • Manage staff schedules and ensure accurate inventory counts
  • Train and supervise Sales Associates and instructors
  • Proficiently use ClubReady software to manage revenue reports, attendance reports, and other key metrics
  • Review instructor evaluations and assist in mentorship and disciplinary action as needed
  • Independently make decisions related to high-level customer service and resolve customer complaints
  • Maintain cleanliness and organization of the Pilates studio
  • Enforce Club Pilates policies and procedures
  • Strategically manage marketing campaigns to generate leads for the studio

Requirements:

  • 2+ years of retail/service sales or fitness sales experience
  • Excellent sales skills and ability to train Sales Associates
  • Ability to manage and drive multiple revenue streams, including memberships, retail, private training, and teacher training
  • Fluent in English and excellent communication and interpersonal skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • Passion for fitness and solid writing and grammar skills
  • Highly organized, proficient in data management, and ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Proficiency with computers and Studio software

Benefits:

  • Competitive base salary and lucrative monthly bonus structures
  • Health, dental, and vision insurance (covered at 75% by company)
  • Consistent bonus plan
  • 401K benefits and match plan
  • Paid Time Off
  • Holiday pay
  • Complimentary continuing education
  • Professional Career Development
  • Referral Bonuses
  • Travel Opportunities

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