Patient Registration Specialist Float Pool On-Call Rotating Shifts

2 weeks ago


Boise, Idaho, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our Float Pool team at Trinity Health. As a key member of our team, you will be responsible for providing exceptional patient registration services, ensuring accurate and timely processing of patient information, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Verify patient identification, demographic information, and insurance coverage
  • Accept point of service payments and process key documents to facilitate obtaining insurance information
  • Provide payment estimates for out-of-pocket costs and educate patients/families on the use of registration kiosks or online systems
  • Identify routine issues and escalate to Supervisor, Patient Access, as needed
  • Maintain all appropriate claim files and follow up on suspended or outstanding claims
Requirements
  • High school diploma or equivalent required; Associate degree in Accounting or Business Administration preferred
  • Prior work experience performing customer service activities within a hospital or clinic environment, an insurance company, managed care organization, or other healthcare financial setting preferred
  • Knowledge of insurance and governmental programs, regulations, and billing processes, and/or managed care contracts and coordination of benefits preferred
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for growth and development within Trinity Health. We are committed to promoting diversity and inclusion in our workforce and providing an inclusive work environment where everyone is treated with fairness, dignity, and respect.

Trinity Health is an equal opportunity employer and prohibits discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.



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