Customer Service Liaison
2 weeks ago
Customer Service Representative Job Overview
At Life Trans, Inc, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Responsibilities:
* Respond to incoming calls and provide timely and effective support to clients
* Schedule transportation for clients as needed
* Verify insurance eligibility and communicate with case managers and patients
* Coordinate with the dispatch team to ensure transport availability
Requirements:
* Excellent communication and organizational skills
* Ability to multitask and prioritize tasks effectively
* Strong problem-solving and conflict resolution skills
* Proficiency in general computer knowledge and phone skills
* High school diploma or equivalent required
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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