Patient Encounter Specialist
5 days ago
Job Summary
As a key member of our front office team at UAB Health System, you will provide exceptional customer service to patients, visitors, physicians, and staff. Under general supervision, you will provide a variety of specialized services in support of the operations of our assigned clinic.
Responsibilities:
- Check in scheduled and add-on patients in a timely and efficient manner.
- Answer telephone calls and respond to patient inquiries in a professional and courteous manner.
- Enter demographic and charge data into our system with accuracy and attention to detail.
- Perform other clerical duties related to collection, deposit, and reconciliation of clinic revenue.
- Provide administrative support to the clinic team as needed.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a healthcare or customer service setting preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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