Current jobs related to Customer Service Agent - Philadelphia, Pennsylvania - Addison Group

  • Customer Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Chris Giunta - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual looking for a challenging role? Do you enjoy working with the public and providing excellent service? If so, we may have the perfect opportunity for you.As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up with customers as needed, and using a...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Vince Ovecka - State Farm Agent Full time

    Job DescriptionAt Vince Ovecka - State Farm Agent, we're seeking a motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you'll play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.Responsibilities:Establish and maintain...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Michael Daka - State Farm Agent Full time

    Position OverviewAre you a people person with excellent communication skills? Do you enjoy working with customers and building relationships? If so, this role may be the perfect fit for you.As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a...

  • Customer Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States David Samuel - State Farm Agent Full time

    Job OpportunityAbout the RoleAs a Customer Service Representative with David Samuel Agency, you will play a vital part in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career...

  • Customer Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Brian Cover - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Brian Cover - State Farm Agent, you will play a vital role in helping customers achieve their insurance and financial goals. Your primary responsibility will be to establish and maintain strong relationships with customers, providing them with personalized service and support.Key ResponsibilitiesDevelop...

  • Insurance Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Lymarie Arroyo - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual who excels at building strong relationships and providing exceptional service? Do you have a passion for helping others and making a positive impact? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.Key ResponsibilitiesDevelop and maintain strong customer relationships...

  • Insurance Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States David Samuel - State Farm Agent Full time

    Job OverviewAs an Assistant Office Manager with David Samuel - State Farm Agent, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive the best possible experience.Key ResponsibilitiesEstablish and maintain strong relationships...

  • Customer Service Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Erica Bantom Martin - State Farm Agent Full time

    **Position Overview**Are you a people person with excellent communication skills? Do you enjoy working with customers and building relationships? If you answered yes to these questions, working for Erica Bantom Martin - State Farm Agent may be the career for you.As a State Farm Agent, we market only State Farm insurance and financial service products. Our...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Brian Cover - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Brian Cover - State Farm Agent, you will play a key role in building strong relationships with customers and providing them with personalized insurance solutions. This is an excellent opportunity to work in a dynamic team environment and develop your skills in customer service, sales, and marketing.Key...

  • Customer Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Vince Ovecka - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers, identifying their insurance needs, and providing personalized solutions.Key ResponsibilitiesEstablish and...

  • State Farm Insurance Agent Team Member

    1 week ago

    Philadelphia, Pennsylvania, United States Charles Berrouet - State Farm Agent Full time

    Job DescriptionAs a State Farm team member for Charles Berrouet - State Farm Agent, you will play a key role in building and developing customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesDevelop leads, schedule appointments, identify customer needs, and market appropriate...

  • Insurance Agent

    2 weeks ago

    Philadelphia, Pennsylvania, United States Judd Greenberg - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Agent at Judd Greenberg - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting State Farm products to meet...

  • Customer Service Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Jeff Gottesman - State Farm Agent Full time

    ROLE OPPORTUNITY:As a Customer Service Representative with Jeff Gottesman - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.You will have the opportunity to...

  • Customer Service Ambassador

    2 weeks ago

    Philadelphia, Pennsylvania, United States Adam Hutcheon - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Adam Hutcheon - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...

  • Customer Service Agent

    3 weeks ago

    Philadelphia, Pennsylvania, United States Always Best Care Senior Service Full time

    Customer Service Telephony RepresentativeThe Customer Service Telephony Representative plays a vital role in ensuring exceptional customer experiences. Their primary function is to monitor and follow up on missed telephony calls, providing timely and effective solutions to customer inquiries.Key Responsibilities:Answering phone lines and triaging calls to...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Lymarie Arroyo - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Lymarie Arroyo - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to...

  • Customer Service Ambassador

    1 month ago

    Philadelphia, Pennsylvania, United States Jeff Gottesman - State Farm Agent Full time

    ROLE OPPORTUNITY:As a Customer Relations Representative with Jeff Gottesman - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency.Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.You will have the...

  • Customer Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Vince Ovecka - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Vince Ovecka - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our clients. This is an exciting opportunity for a motivated and customer-focused individual to join our dynamic team and contribute to business growth through...

  • Customer Service Liaison

    1 week ago

    Philadelphia, Pennsylvania, United States Judd Greenberg - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with Judd Greenberg - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to educate customers about their insurance options and provide them with tailored solutions to meet their unique needs.Key...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Pamela Wilkins - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative at Pamela Wilkins - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity to enhance your career...

Customer Service Agent

2 months ago

Philadelphia, Pennsylvania, United States Addison Group Full time
Job Overview

Position: Call Center Representative

Location: Philadelphia, PA

Sector: Home Health Services

Compensation: $18 - $20 per hour

About the Organization:

A prominent home health service provider in Pennsylvania, committed to delivering exceptional care. The organization is expanding its workforce to handle a growing influx of incoming calls and to support its ongoing development.

Role Summary:

The Call Center Representative is essential in managing a substantial volume of incoming calls, resolving caller inquiries, and ensuring effective ticket generation for follow-up actions. This position is vital for sustaining strong relationships with clients and caregivers while enhancing the overall functionality of the call center.

Primary Duties:

  • Manage a high volume of inbound calls daily, addressing a variety of concerns from caregivers, families, and clients.
  • Gather comprehensive information from callers and create tickets to direct issues to the suitable team for resolution.
  • Utilize provided scripts and documentation to guarantee precise and effective call management.
  • Reassure callers that their issues will be addressed and conduct follow-ups as needed.

Required Qualifications:

  • Prior experience in a call center setting is preferred, or substantial experience managing high call volumes.
  • Outstanding phone communication abilities and a professional attitude.

Additional Information:

  • Work Schedule: Monday to Friday, 8:15 AM - 4:45 PM

Addison Group is an Equal Opportunity Employer. The organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. Reasonable accommodation is available for qualified individuals with disabilities, upon request.