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Automotive Service Technician
2 months ago
The General Service Technician position is a full-time or part-time hourly role based on the needs of the business. As a General Service Technician, you will be responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.
Key Responsibilities- Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
- Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
- Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, and filter replacements, etc.), battery testing, and installations.
- Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
- Assist in inventory management to include pulling tires and parts, unloading, and stocking inventory.
- Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
- Consistently perform services in accordance with Monro's safety standards, including but not limited to Monro's Wheel Torque, Oil safety, and compliance procedures.
- Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
- Understand and adhere to company policies and procedures, Governmental standards, including environmental codes, and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
- Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines, including but not limited to lifts, welders, brake lathes, etc.
- Ability to work effectively in a fast-paced environment.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Basic computer skills and ability to learn new software.
- Ability to lift up to 50 pounds and stand for long periods.