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Technical Analyst

2 months ago


Albuquerque, New Mexico, United States University of New Mexico Full time
Job Summary

We are seeking a highly skilled Technical Analyst to join our team at the University of New Mexico. As a Technical Analyst, you will provide technical support and expertise to various departments and stakeholders across the university.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems, software, and hardware.
  • Assist in the development and implementation of technical solutions to meet the needs of departments and stakeholders.
  • Analyze and resolve technical problems of moderate complexity.
  • Collaborate with IT staff to ensure seamless integration of technical systems and services.
  • Provide training and documentation to end-users on new technologies and systems.
  • Assist in the review and evaluation of technical solutions and recommendations for hardware and software acquisitions.
  • Maintain accurate records of technical support requests and resolutions.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 6 months of progressively responsible experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • Experience with early childhood education or related field.
  • Knowledge of data management and analysis.
  • Excellent communication and interpersonal skills.
Working Conditions

This is a full-time exempt position. The University of New Mexico offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as tuition remission and dependent education programs.

The University of New Mexico is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.