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Client Service Specialist for Animal Care
2 months ago
We are seeking a highly skilled and experienced Client Service Representative to join our team at Miami Veterinary Specialists. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients and their pets.
Responsibilities- Scheduling and Confirmation
- Schedule and confirm appointments with clients and their pets
- Client Check-In and Check-Out
- Check in and check out clients and their pets in a timely and efficient manner
- Customer Service Functions
- Greet visitors and answer telephones in a professional and courteous manner
- Scan and guide clients and their pets to exam rooms
- Qualifications
- Effective communication skills to interact with all levels of employees and clients
- Ability to handle a high volume of incoming calls and route them correctly
- Organized and detail-oriented with the ability to multitask effectively
- Professional attitude and proactive work style in a team environment
- Flexibility with schedule and availability to work holidays, weekdays, nights, and weekends
- Ability to maintain a positive attitude during stressful situations
- Benefits
- Paid time off
- Holiday pay
- Health insurance
- 401k match
- Pet care discount
- High school diploma or equivalent
- 2 years of experience in customer service