IT Systems Administrator

3 weeks ago


Mountville, Pennsylvania, United States Cooper-Booth Wholesale Company Full time
Job Title: Junior Systems Administrator

Cooper-Booth Wholesale Company, a leading wholesale distributor, is seeking a highly skilled Junior Systems Administrator to join our IT team. With a rich history dating back to 1865, our company has grown through strategic acquisitions and a commitment to exceptional customer service.

As a Junior Systems Administrator, you will play a critical role in maintaining the integrity and efficiency of our IT infrastructure. Your responsibilities will include providing technical support, troubleshooting issues, and ensuring the timely resolution of hardware and software problems.

Key Responsibilities:
  • Provide first and second-tier helpdesk support for desktop and mobile devices, printers, and network systems.
  • Ensure professional communication with internal users, guiding them through basic troubleshooting steps and escalating complex issues.
  • Set-up and configure new hardware and software for end users, ensuring systems are operational and fully integrated.
  • Troubleshoot and resolve issues with PCs, mobile devices, printers, phones, and peripheral equipment.
  • Administer and troubleshoot email services, including configuring new accounts, resetting passwords, and resolving login and profile issues.
  • Maintain accurate hardware and software inventory, licensing, and contract records.
  • Provide proactive alerts for expiring licenses or agreements, ensuring seamless renewals or upgrades.
  • Administer the repair process or warehouse hand-held devices and printers, including liaising with vendors and maintaining accurate repair records.
  • Perform basic virtualization administration tasks, including rebooting virtual machines, resource allocation, and troubleshooting.
  • Assist with server management under the guidance of senior IT staff.
  • Assist in installing, configuring, and maintaining network components such as switches, firewalls, and storage devices.
  • Support network troubleshooting, including connectivity and performance issues.
  • Maintain and support Active Directory, Group Policies, DNS, and DHCP services.
Requirements:
  • One year of experience in the administration and support of Microsoft Windows platforms, including Windows servers and operating systems (server/desktop), required.
  • Two-year technical degree desired with a focus in computer science or engineering, or three or more years of professional experience serving in a systems administration role.
  • Office365 experience a plus.
  • PC and mobile device configuration and troubleshooting skills/experience required.
  • Experience in the administration of Active Directory group policies, DNS, and DHCP.
  • Basic virtualization administration skills/experience.
  • Attention to detail and accuracy in record keeping is imperative.
Benefits:
  • Complete medical, dental, vision, life, disability, and accident insurances starting the first of the month following 60-days of employment.
  • 401(k) after 6 months with 2% employer match.
  • Paid Time Off (PTO); starting at 80 hours your first year.
  • Employee Assistance Program (EAP) and other mental health benefits are available.
  • Ability to purchase products from the warehouse at wholesale price.


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