Service Advisor at Jaguar Land Rover Ocala

4 days ago


Ocala, Florida, United States Morgan Auto Group Full time
Job Details

Join our team at Morgan Auto Group, a leading automotive retail company in Florida, as a Service Advisor. We offer a dynamic work environment, competitive benefits, and ongoing training and support.

Responsibilities:
  • Provide exceptional customer service by listening to customer inquiries and resolving concerns.
  • Estimate costs and completion times, and settle customer accounts.
  • Communicate with customers about the status of work and ensure repair orders are completed accurately and on time.
  • Meet or exceed goals for add-on sales and OEM Customer Satisfaction Index expectations.
  • Deliver vehicles in perfect condition every time and identify repeat customers for personalized service.
Benefits:
  • Competitive salary range of $60,000 to $100,000 depending on experience.
  • Health insurance, dental insurance, vision, life, and disability insurance.
  • 401(k) with company match.
  • Professional work environment with job training and advancement opportunities.
  • Paid Time Off.
  • Tenure Bonuses.
  • Employee discount programs.
  • Referral programs.
Requirements:
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic computer skills and knowledge of automotive systems.

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