Dispatcher and Customer Service Specialist
3 weeks ago
Are you a people person with a passion for delivering exceptional customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you At Inception Plumbing LLC, we are seeking a highly organized and customer-focused individual to join our team as a Plumbing Service Representative.
About the Role:
- Provide exceptional customer service to clients via phone and email
- Schedule and confirm appointments with clients
- Manage client relationships and resolve any issues that may arise
- Track advertising sources and monitor their effectiveness
- Dispatch technicians to job sites and ensure they have all necessary information
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in computer software and technology
What We Offer:
- A competitive salary range of $13-$15 per hour
- A comprehensive benefits package including health insurance, dental insurance, and vision insurance
- A 401(k) retirement plan with employer matching
- A generous paid time off policy
- Opportunities for career advancement and professional growth
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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