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Data Entry Clerk

2 months ago

Pleasanton, California, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly organized and detail-oriented File Clerk to join our team at Hendrick Automotive Group. As a File Clerk, you will be responsible for maintaining accurate and up-to-date records, ensuring efficient file management, and providing exceptional customer service.

Key Responsibilities
  • File Management: Organize and maintain accurate and up-to-date records, files, and documents in a secure and accessible manner.
  • Record Retrieval: Search for and retrieve information contained in files as requested by team members and management.
  • Record Maintenance: Ensure files are current, complete, and easily accessible.
  • Record Removal: Keep records of material removed from files and maintain accurate documentation.
  • Record Duplication: Copy records as needed and maintain accurate documentation.
  • Customer Service: Provide exceptional customer service to team members, management, and external customers.
  • Team Collaboration: Collaborate with team members to achieve common goals and objectives.
  • Training and Development: Participate in required training and development programs to enhance skills and knowledge.
  • Timekeeping: Accurately record all hours worked in the company timekeeping system.
  • Safety and Security: Maintain a safe and secure work environment, adhering to company safety rules and regulations.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: Previous office or administrative experience desired; strong organizational skills required.
  • Certifications and Licenses: Valid driver's license required.
  • Computer Skills: Basic computer skills to utilize timekeeping system required.
  • Communication Skills: Ability to understand and follow instructions, communicate effectively with team members and management.
Work Environment

The File Clerk position is a full-time role that requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays. The work environment is primarily an office setting with a substantial amount of administrative duties and frequent interactions with team members, management, and external customers.

Core Values

We are committed to the following core values:

  • Servant Leadership: Putting the needs of others before our own, valuing people, and serving them.
  • Teamwork through Trust & Respect: Embracing diversity, trusting and respecting one another, and working together to achieve high-level results.
  • Integrity: Being honest and transparent, doing the right thing within the letter and spirit of the law.
  • Commitment to Customer Enthusiasm: Recommitting ourselves to the customer experience and exceeding their expectations.
  • Passion for Winning: Striving to be the best, not the biggest, and defining success by how we treat our people.
  • Accountability at All Levels: Taking ownership of our actions and decisions, growing as individuals, and supporting each other as a team.
  • Commitment to Continuous Improvement: Softening our hearts and egos to seek out and improve areas of opportunity within ourselves and our team.