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Retail Store Manager

1 month ago

Columbus, Ohio, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales and customer service representatives to achieve sales targets and provide exceptional customer experiences.

Key Responsibilities
  • Lead and develop a high-performing team of sales and customer service representatives
  • Develop and implement sales strategies to achieve sales targets
  • Provide exceptional customer service and resolve customer complaints
  • Manage store operations, including inventory management and store appearance
  • Collaborate with peers to share best practices and improve team performance
Requirements
  • 3-5 years of sales and customer service experience, preferably in a retail environment
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle
  • Ability to lift up to 35 lbs. and stand for prolonged periods of time
  • Flexibility to support store hours as business needs dictate
Preferred Qualifications
  • Bachelor's Degree or equivalent work experience
  • 1+ years of management experience
  • 1-3 years of telecommunications/wireless experience
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving nearly 32 million customers across 41 states. We offer a dynamic and supportive work environment, competitive pay, and opportunities for career growth and development.

We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets.