Customer Service Representative
1 week ago
As a Sales Associate at Columbia Care, your primary role is to offer support and information to clients seeking medical cannabis solutions. You will guide clients in choosing the right products tailored to their health needs.
Key Responsibilities:
- Accurately completing and organizing intake documentation
- Ensuring compliance with patient purchase regulations
- Delivering outstanding customer service and fostering positive relationships
- Addressing customer inquiries and processing orders
- Maintaining patient records through Biotrack software
- Updating customer databases and managing order fulfillment
- Marketing and selling company offerings
- Establishing trust and credibility for specific products
- Must be at least 21 years of age
- 1-2 years of experience in customer service
- Familiarity with Point-of-Sales systems and retail practices
- Proficient in Windows Operating System and Microsoft Outlook
- Capability to stand, walk, or sit for prolonged periods
- Strong verbal communication abilities
Columbia Care is a prominent provider of cannabis products throughout the United States, catering to both medical and recreational markets. The company is recognized for its extensive benefits and dedication to diversity, making it a leading employer in the cannabis sector. Join our team and contribute to delivering high-quality cannabis products and services.
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