Business Development Associate
1 month ago
We are a dynamic and growing company that values our employees and treats them like family. Our ongoing training programs, advancement opportunities, and progressive culture make us a great place to work. We promote from within and want to help your career grow without impacting your personal life. Our daily life is the best in the business, and we're sure you'll see why when you join us.
Benefits- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Life insurance
- FSA account
- 401(k) with company match
- Saturday lunches
- Onsite cafe
- Answer customer calls and schedule follow-up appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
- At least one previous role in customer service experience
- Excellent teamwork skills with a collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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