Patient Service Representative, Gastroenterology Specialist
2 days ago
North Shore Physicians Group (NSPG) is a leading multi-specialty physicians group in the Boston area, known for its innovative practices and commitment to excellence. We are a team of dedicated healthcare professionals who strive to provide the highest quality care to our patients.
Our medical team of over 400 physicians, nurse practitioners, physician assistants, and other care professionals work together to discover new ways to improve and enhance our practices. We are continually seeking the best ways to streamline care for both patients and providers.
We are located at 55 Highland Avenue, Suite 101, in Salem, MA, and our gastroenterologists diagnose and treat diseases of the esophagus, stomach, small intestine, large intestine, colon, rectum, liver, gallbladder, pancreas, and biliary tract.
Job SummaryWe are seeking a well-rounded customer service professional to join our team as a Patient Service Representative. This role is an integral part of our community-based physician practices, and the successful candidate will play a key role in delivering exceptional patient experiences.
Responsibilities- Schedule appointments and obtain prior authorizations from insurances as needed.
- Check-in patients, answer their questions, and assist with pre-visit paperwork.
- Complete forms, collect co-payments, and schedule follow-up appointments, tests, and procedures during check-out.
Other duties include fielding incoming telephone calls, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.
Qualifications- 2 years of experience working in a community-based medical practice preferred.
- Epic experience preferred.
- High School Diploma or College level coursework preferred but not required.
Mass General Brigham is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion in the workplace and strive to create a welcoming environment for all employees.
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Salem, Oregon, United States NorthShore Physicians Group Full timeAbout UsNorth Shore Physicians Group (NSPG) is a leading multi-specialty physicians group in the Boston area, known for its innovative practices and commitment to excellence. We are a team of dedicated healthcare professionals who strive to provide the highest quality care to our patients.Job SummaryWe are seeking a highly skilled Patient Service...
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