Rental Assistant Manager

1 day ago


Saint Albans, Vermont, United States U-Haul Full time

About U-Haul:

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As a leading provider of moving and self-storage solutions, U-Haul is dedicated to helping customers achieve their goals. Our mission is to provide exceptional service, quality products, and innovative solutions to meet the needs of our customers.

Customer Service Representative Role:

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The Customer Service Representative role is a critical part of our team, as you'll be responsible for providing exceptional service to our customers, ensuring they receive all the help they need on their journeys.

Key Responsibilities:

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  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane tanks
  • Drive a forklift
  • Participate in ongoing continuous education through U-Haul University

Requirements:

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  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

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The work involves moderate risks or discomforts requiring special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

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The work requires some physical exertion, including long periods of standing, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing 50 lbs or more.

Salary and Benefits:

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We offer a competitive salary, estimated at $45,000 - $60,000 per year, depending on location and experience. Additionally, you'll enjoy a range of benefits, including career stability, opportunities for advancement, gym reimbursement, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program.



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