Service Operations Assistant
3 days ago
Moses Auto Group, a multi-generational dealership with over 75 years of experience, is the largest automotive dealer in the state.
We offer a competitive rate of pay and a comprehensive benefits package that includes Medical, Dental, Vision, Paid Time Off, Employee Assistance Program, and 401k Retirement with Company Match.
As our Service Operations Assistant, you will engage with customers to assist with their requests, direct phone calls to sales and service departments, receive payments by check, credit card, debit cards, or gift cards, operate a computer system to process payments, maintain correct balances on all transactions, and issue receipts and refunds due to customers.
The ideal candidate possesses excellent listening and communication skills, an outgoing and positive personality, the ability to operate standard office equipment, and a valid driver's license.
Moses Auto Group is proud to be an Equal Employment Opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key Responsibilities:- Customer Engagement: Engage with customers to understand their needs and provide assistance.
- Phone Call Management: Direct phone calls to sales and service departments as needed.
- Payment Processing: Receive payments by check, credit card, debit cards, or gift cards.
- Transaction Management: Operate a computer system to process payments and maintain correct balances on all transactions.
- Customer Support: Issue receipts and refunds due to customers.
Salary Estimate: $45,000 - $60,000 per year based on location and experience.
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