Retail Sales Associate

3 weeks ago


Charlottesville, Virginia, United States DICK'S SPORTING GOODS INC Full time

At DICK'S SPORTING GOODS INC, we're passionate about helping people discover and enjoy the outdoors. Our mission is to provide exceptional customer service and offer a wide range of products to meet the needs of outdoor enthusiasts.

About the Role:

The Retail Camping Specialist is a key member of our sales team, responsible for delivering an outstanding customer experience by providing expert knowledge and advice on camping products. This role involves engaging with customers, answering questions, and making recommendations to ensure they find the right gear for their next adventure.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Stay up-to-date on product knowledge, including features, benefits, and technical specifications.
  • Assist customers in finding the right products for their needs, providing recommendations and demos as needed.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store environment.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.

Requirements:

  • Previous retail sales experience, preferably in an outdoor or sporting goods environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 35 pounds and stand for long periods of time.


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