Telecommunications Specialist

4 weeks ago


Rochester, Minnesota, United States Mayo Clinic Full time
About the Role

The Hospital Operator position at Mayo Clinic involves working in a fast-paced environment, processing high-volume telephone calls, and utilizing electronic directory databases to provide accurate information to callers. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities
  • Process incoming calls from various sources
  • Utilize systems to answer phone calls and triage calls
  • Page staff as needed
  • Search phonetically in a database for accurate caller information
Requirements
  • High school diploma or equivalent (G.E.D.)
  • Computer and keyboarding experience required
  • Multi-phone line experience necessary
What We Offer

As a Mayo Clinic employee, you will have access to competitive benefits, including comprehensive health insurance, retirement savings plans, and paid time off. Our organization is committed to creating an inclusive environment that values diversity and promotes equal opportunity employment.



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