Lead Lift Operations Specialist
1 week ago
As a key member of our Lift Operations team, you will be responsible for ensuring the safe and efficient operation of our resort lifts. This role requires a strong focus on guest service, leadership, and problem-solving skills.
Key Responsibilities:- Lead daily operations of resort lifts, including scheduling staff and procedures for opening and closing lifts
- Assist with hiring, support, and training of operators in daily operations and safety
- Monitor and document lift operator performance and behavior to provide meaningful feedback and direction
- Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests
- Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain
- Promote clean and organized workstations
- Receive and assess guest questions, comments, and complaints providing timely resolutions
- High School Diploma or GED Equivalent required
- 1-2 years of previous lift or mountain operations experience required
- Must be able to communicate fluently in English
- Ability to work a flexible schedule including nights, holidays, and weekends
- Competitive pay range: $22.00 - $23.04
- Full-time and part-time opportunities available
- Opportunities for career growth and development
- Excellent training and professional development
- Referral program
Vail Resorts is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We offer a range of benefits, including competitive pay, excellent training and professional development, and opportunities for career growth and advancement.
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