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Industrial Equipment Service Specialist

2 months ago


Baltimore, Maryland, United States American Business Equipment Co Full time
Job Overview

We are seeking Qualified Industrial Equipment Service Specialists to deliver exceptional support to our clientele. The role involves traveling to customer locations to execute installations, routine maintenance, calibrations, and repairs on industrial weighing systems and apparatus. Initially, this work will be conducted under the guidance of a senior technician until you are deemed capable of performing these tasks autonomously.

Comprehensive training will be provided for the right candidate.

To excel as a Service Specialist, you should possess strong technical and mechanical abilities. Candidates should have familiarity with basic hand tools, power tools, and diagnostic equipment, and must be physically capable of lifting heavy machinery.

Key Responsibilities:

  • Installation and calibration of industrial weighing systems and equipment of various sizes, along with providing customers with proper usage instructions.
  • Troubleshooting and repairing industrial weighing systems and equipment.
  • Promoting the company's services, with opportunities for technicians to sell equipment and parts for commission.

Position Requirements:

  • High School diploma or equivalent.
  • A valid driver's license and reliable transportation are essential.
  • A clean driving record is required, as you will be operating company vehicles.
  • Strong knowledge of tools and equipment used in the mechanical sector.
  • Ability to troubleshoot and resolve issues based on non-technical customer descriptions.
  • Physical fitness to lift heavy equipment, work in confined spaces, and frequently bend.
  • Capability to work independently.
  • Maintain a professional appearance.
  • A positive attitude and willingness to learn are crucial.
  • Strong customer service skills.
  • Flexibility to work varying hours, with standard hours being Monday to Friday, 7:30 AM to 4:00 PM. However, mandatory overtime may be necessary for specific assignments.
  • A CDL license is preferred but not mandatory.
Company Overview

American Business Equipment Co has been a trusted provider in the Mid-Atlantic region since 1975. With the largest and most experienced team of technicians in the area, we ensure peace of mind with 24/7 emergency service for sales, calibration, and repairs.

As an Independent Dealer, we specialize in calibration services for high-precision equipment from renowned manufacturers. On the industrial front, we calibrate and repair equipment ranging from bench scales to truck scales.

Our services encompass assistance with industrial automation, data collection, PLC integration, and weighing system design.

Our A2LA1 Accreditation assures customers that the data used for critical decision-making is accurate, repeatable, and well-documented. We exclusively use NIST2 traceable weights and can provide customized Certificates of Calibration for every piece of equipment serviced.

We uphold the highest international standards with ISO/IEC accredited calibration reporting. Our innovative systems offer easy access to test data and calibration certificates on demand, ensuring your equipment remains accurate and operational at all times.