Service Team Associate

1 day ago


Chino, California, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a highly motivated and customer-focused Service Team Member to join our team. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team in achieving sales goals.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Support the sales floor team in achieving sales goals, including assisting customers with product selection and providing recommendations
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment
  • Assist with inventory management, including receiving and stocking merchandise
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Strong communication and interpersonal skills
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Discounts on merchandise and services
  • A fun and dynamic work environment


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