General Manager

4 weeks ago

AL United States Rane Culinary Science Center Full time
General Manager - Luxury Teaching Restaurant

Overview

The General Manager of 1856 - Culinary Residence is responsible for directing and organizing the day-to-day operations of the restaurant to ensure world-class education and service, food and beverage offerings, and to maximize student and guest satisfaction.

Key Responsibilities

  • Operational Oversight: Direct and organize the day-to-day operations of the restaurant to ensure world-class education and service, food and beverage offerings, and to maximize student and guest satisfaction.
  • Guest Satisfaction: Intimate knowledge of Forbes Five-Star Standards of Service and ability to train team members to deliver daily.
  • Student Satisfaction: Ability to connect and relate to students through their various levels of restaurant experience and train and develop them through Forbes Five-Star Standards.
  • Training and Development: Ability to grow students and commercial staff on a daily basis.
  • Financial Management: Working closely with leadership for 30, 60, and 90-day forecast plans, in addition to annual budgeting. Maintain budgeted food and beverage costs.
  • Menu Development: Administer verbal and written testing to FOH team and students of menu items in coordination with Chef in Residence and Director of Culinary and Innovations.
  • Quality Assurance: Maintain department records for all employees to be in accordance with Ithaka Hospitality Partners standards and regulations.
  • Education: Plans and administers reviews and evaluates the work of FOH team in coordination with Chef in Residence, Director of Culinary Innovations. Work closely with The School of Horticulture on a daily basis for engagement with Rooftop to Garden.

Requirements

  • Five or more years' experience in restaurant service position with three or more of these years having been in a supervisory role.
  • At least one year leading a wine-program or experience with The Court of Master Sommeliers certified level or similar, preferred.
  • Experience in a tasting menu or high-end, fine dining restaurant required. Must have the ability to display and teach an elevated knowledge of service standards and procedures for a tasting menu experience.
  • Bachelor's Degree in Hospitality or related subject matter, required.
  • Minimum twenty-one (21) years of age to serve alcoholic beverages.
  • Background in both FOH and Culinary preferred.
  • Understands and maintains a complete knowledge of all menus, all ingredients, and all techniques.

Working Conditions

Must be able to work on your feet for long periods of time. Fast-paced movements are required to go from one part of the restaurant to another. Must be able to move, pull, carry, or lift at least 35 pounds. Occasionally kneel, bend, crouch, and climb as required. Must be able to stand, walk, lift, bend, and climb stairs for long periods of time. Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

About Ithaka Hospitality Partners

We are a group of individuals who believe that the journey is just as important as the destination. That life is a string of experiences made to be enjoyed. That a company can have a soul, and that soul is more than the sum of its parts. We are Ithaka. Our road is full of adventure and discovery.

Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners. We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations, and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction, and employee loyalty.

We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity, and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart.

Please visit ithakahp.com to learn more about who we are.

Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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