Student Ambassador

3 weeks ago

Louisville Kentucky, United States Yugo Full time
About the Role

We are seeking a highly motivated and organized Student Ambassador to join our team in Louisville, KY. As a key player in our apartment community, you will be responsible for managing all aspects of leasing and marketing, ensuring positive resident relations, and maintaining a high level of customer service.

Key Responsibilities
  • Greet prospective clients, conduct property tours, and showcase features and benefits.
  • Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
  • Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
  • Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
  • Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
  • Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
  • Update reports, monitor market conditions, and provide insights for community improvements.
  • Manage service requests, plan resident functions, and maintain accurate commission records.
  • Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
  • Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
Requirements
  • Relative experience in an administrative role.
  • Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing).
  • Ability to be proactive with strong problem-solving skills and initiative.
  • Highly organized individual with the ability to take on multiple tasks regularly.
  • Intermediate skills in using MS Office and online systems / databases.
  • Resilience and adaptability, as well as a great cultural diversity awareness.
  • Ability to maintain open communication with General Manager and Maintenance Supervisor.
  • Be available to work 20-25 hours per week.
What We Offer
  • Pay rate of $12.00 / hour.
  • 401k + 4% employer matching.
  • Wellness time per state requirements.
  • Paid volunteer time.
  • Paid YuDay.

We are a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life. If you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you.

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