Customer Service Coordinator

3 weeks ago


Paragould, Arkansas, United States Baptist Memorial Full time

About the Role

We are seeking a highly skilled and organized Coordinator-Customer Service to join our team at Baptist Memorial Health Care. This is a PRN position working Days in the NEA - Paragould Clinic.

Job Summary:

This role provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. The ideal candidate will promote a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures.

Key Responsibilities:

  • Perform direct patient care duties as assigned under the direction of licensed personnel and physician.
  • Provide direction and leadership in the clinic/front office operations by coordinating activities through excellent organizational and time management skills.
  • Assist in the development and implementation of standard operating procedures for the clinic and front office and provide training as appropriate to implement such change revision.
  • Ensure patient safety and complete assigned goals.

Requirements and Qualifications:

  • Preferred: Associate's Degree or higher.
  • Minimum: High School Diploma with relevant experience.

Benefits:

  • Competitive salary range: $45,000 - $60,000 per year (dependent on experience).
  • Paid vacation/time off.
  • Continuing education opportunities.
  • Generous retirement plan.
  • Health insurance, including dental and vision.
  • Sick leave.
  • Service awards.
  • Free parking.
  • Short-term disability.
  • Life insurance.
  • Health care and dependent care spending accounts.
  • Education assistance/continuing education.
  • Employee referral program.

Location: US:AR:Paragould. Located in the Jonesboro and Northeast Arkansas metro area.



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