Customer Service Coordinator
3 weeks ago
About the Role
We are seeking a highly skilled and organized Coordinator-Customer Service to join our team at Baptist Memorial Health Care. This is a PRN position working Days in the NEA - Paragould Clinic.
Job Summary:
This role provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. The ideal candidate will promote a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures.
Key Responsibilities:
- Perform direct patient care duties as assigned under the direction of licensed personnel and physician.
- Provide direction and leadership in the clinic/front office operations by coordinating activities through excellent organizational and time management skills.
- Assist in the development and implementation of standard operating procedures for the clinic and front office and provide training as appropriate to implement such change revision.
- Ensure patient safety and complete assigned goals.
Requirements and Qualifications:
- Preferred: Associate's Degree or higher.
- Minimum: High School Diploma with relevant experience.
Benefits:
- Competitive salary range: $45,000 - $60,000 per year (dependent on experience).
- Paid vacation/time off.
- Continuing education opportunities.
- Generous retirement plan.
- Health insurance, including dental and vision.
- Sick leave.
- Service awards.
- Free parking.
- Short-term disability.
- Life insurance.
- Health care and dependent care spending accounts.
- Education assistance/continuing education.
- Employee referral program.
Location: US:AR:Paragould. Located in the Jonesboro and Northeast Arkansas metro area.
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