Network Infrastructure Specialist

2 weeks ago

Raleigh, North Carolina, United States NRTC Full time
Job Title: Network Engineer

Job Summary:

NRTC is seeking an experienced Network Engineer to join our Managed Services team. As a Network Engineer, you will be responsible for designing, deploying, and maintaining network infrastructure for our utility cooperative members.

Key Responsibilities:

  • Design and deploy customer L3 core and L2 access networks, including routers, firewalls, switches, and L2 access gear
  • Configure, test, and maintain LAN/WAN equipment and related services
  • Provide advanced tier 2 and 3 technical supports for internal and external customers
  • Advise members on VLAN configuration and IP distribution/usage
  • Balance BGP sessions for optimal traffic distribution
  • Review business intelligence information to identify trends
  • Review, suggest, and implement network improvements to enhance redundancy, stability, and performance
  • Create, review, and change network maps using Visio or equivalent application
  • Provide formal corporate communications on directional changes or changes that will impact existing services
  • Select and implement security tools, policies, and procedures in conjunction with the NRTC security team
  • Monitor and maintain all levels of network security internally and externally
  • Support member change requests
  • Provide in-depth VPN troubleshooting and debugging
  • Support engineering and professional services projects
  • Troubleshoot problems reported directly by customers and internal technical support teams
  • Perform change management activities, including performing firmware and code upgrades to production systems
  • Work closely with third-party vendors on the customer's behalf to resolve problems or implement new services as they pertain to the customer's network
  • Study information on new technology
  • Provide mentoring to junior-level staff

Requirements:

  • Strong teamwork skills
  • Ability to learn and understand current and evolving technologies both at a high level and at a detailed level
  • Ability to communicate and problem-solve efficiently and effectively with identified customers and IT personnel to ensure the implementation of accurate processes
  • Expert knowledge of all aspects of network, including installation, management, application deployment, advanced routing protocols, and security
  • Advanced documentation and communication skills
  • Advanced ability to be proactive, detail-oriented, and self-motivated
  • Experience debugging bridged/DHCP-based networks (including Option 82 use)
  • Experience configuring Cisco, Juniper, or Nokia routers and switches
  • Experience configuring and managing Layer 2 Access devices (Calix/Adtran/Nokia/Ciena)
  • Layer 2 network design and debugging (including 802.1q VLAN work)
  • Layer 3 network design and debugging
  • Experience configuring and debugging L3 VPN tunnels

Education and Experience:

  • Bachelor's degree in computer science or related field preferred
  • Five (5) years of experience managing network infrastructure, including troubleshooting, physical installations, modifications, replacements, and configuration changes
  • Cisco CCNP (Routing and Switching), Juniper JNCIP, or equivalent certification desired
  • Calix Ethernet Access Network Fundamentals, Adtran AOE Administrator, or equivalent certification

Physical Demands:

  • This position requires On-call support rotation – 24x7 support
  • Minimum domestic travel possible, approximately 5%

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