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Automotive Parts Coordinator

2 months ago

Richardson, Texas, United States Snell Motor Company Full time
Job Overview

At Snell Motor Company, we are seeking a highly motivated and detail-oriented Parts Sales Specialist to join our team at Town North Mazda. As a key member of our Parts Department, you will play a critical role in providing exceptional customer service and ensuring the timely delivery of parts and accessories.

Key Responsibilities
  • Customer Service: Provide clear and accurate information to customers regarding special-order parts, ensuring a seamless and efficient experience.
  • Parts Management: Maintain a clean and well-organized parts storage area, ensuring easy access and retrieval of parts.
  • Knowledge and Training: Stay up-to-date with the latest automotive parts and computer systems, ensuring you have the knowledge to provide expert advice to customers.
  • Delivery and Logistics: Ensure timely delivery of parts and accessories, communicating with customers and internal teams to ensure seamless execution.
  • Warranty and Returns: Secure warranty parts, properly tag and sort parts, and promptly return to source, ensuring compliance with company policies.
  • Customer Interaction: Meet and greet customers in person or over the phone, providing a welcoming and professional experience.
Requirements
  • Physical Demands: Ability to stand and bend for extended periods, with occasional lifting of up to 50 pounds.
  • Education and Experience: High school diploma or equivalent, with industry experience and mechanical knowledge preferred.
  • Computer and Communication Skills: Basic computer skills and excellent customer service skills, with ability to communicate effectively with customers and internal teams.
Benefits
  • 401(k) and Matching: Eligible for 401(k) plan with company matching.
  • Health and Wellness: Access to dental, health, and vision insurance, as well as a health savings account.
  • Time Off and Holidays: Paid holidays and paid time off, with opportunity to earn vacation hours after 90 days.
  • Employee Referral Program: Eligible for our aggressive employee referral program.