Community Operations Manager

2 weeks ago


Fort Worth, Texas, United States BH Full time
Job Summary

We are seeking a highly skilled Community Manager to join our team at BH Management Services. As a Community Manager, you will be responsible for the day-to-day operations of our apartment communities, ensuring that our company standards are met and excellent customer service is delivered.

Key Responsibilities
  • Regularly inspect the property to ensure compliance with safety, industry, and state/city/federal regulations.
  • Identify areas of improvement and implement strategies to increase efficiency, productivity, and profitability.
  • Monitor and analyze market trends to inform marketing and leasing strategies.
  • Manage resident retention and satisfaction, responding to service issues in a timely manner.
  • Oversee requests for repairs and maintenance, ensuring prompt response to resident requests.
  • Work with the Regional Manager to develop and manage operating income/expense budgets.
  • Prepare property operational and financial reports, reviewing monthly income and expense reports for variances from budget.
  • Hire, train, supervise, develop, and mentor property team members.
Requirements
  • 3-5 years of prior property management experience.
  • Ability to travel for company-required training and business.
  • Intermediate MS Office Word/Excel and computer technology skills.
  • Professional demeanor and strong communication and presentation skills.
  • Positive, motivating, and team-oriented attitude.
  • Ability to work with a diverse group of people and customers.
Preferred Qualifications
  • Bachelor's degree in business or management.
  • Background in Accounting/Finance CAM/Licensed Property Manager.
  • Yardi experience is a plus.

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.


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