Community Operations Manager
2 weeks ago
We are seeking a highly skilled Community Manager to join our team at BH Management Services. As a Community Manager, you will be responsible for the day-to-day operations of our apartment communities, ensuring that our company standards are met and excellent customer service is delivered.
Key Responsibilities- Regularly inspect the property to ensure compliance with safety, industry, and state/city/federal regulations.
- Identify areas of improvement and implement strategies to increase efficiency, productivity, and profitability.
- Monitor and analyze market trends to inform marketing and leasing strategies.
- Manage resident retention and satisfaction, responding to service issues in a timely manner.
- Oversee requests for repairs and maintenance, ensuring prompt response to resident requests.
- Work with the Regional Manager to develop and manage operating income/expense budgets.
- Prepare property operational and financial reports, reviewing monthly income and expense reports for variances from budget.
- Hire, train, supervise, develop, and mentor property team members.
- 3-5 years of prior property management experience.
- Ability to travel for company-required training and business.
- Intermediate MS Office Word/Excel and computer technology skills.
- Professional demeanor and strong communication and presentation skills.
- Positive, motivating, and team-oriented attitude.
- Ability to work with a diverse group of people and customers.
- Bachelor's degree in business or management.
- Background in Accounting/Finance CAM/Licensed Property Manager.
- Yardi experience is a plus.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
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