Business Process Expert

6 days ago


Phoenix, Arizona, United States Blue Cross Blue Shield of Arizona Full time

About the Role

We are seeking an experienced Agile IT Analyst to join our team at Blue Cross Blue Shield of Arizona. As a member of our IT department, you will play a critical role in delivering high-quality solutions that meet the needs of our customers.

Responsibilities

  • Write and review business requirements and flow specifications
  • Conduct research and analysis for issue resolution
  • Provide first or second-level support for internal/external customers
  • Utilize problem-solving skills to improve procedures and processes

Requirements

  • 2 years of experience in the healthcare or insurance field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Preferred Qualifications

Candidates with experience in project management, business process improvement, and data analysis will be highly regarded.



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