Customer Service Specialist

3 weeks ago


Rockville, Maryland, United States DICK'S SPORTING GOODS INC Full time
Job Overview

We are seeking a motivated and customer-focused individual to join our team as a Retail Cashier. In this role, you will be responsible for providing exceptional customer experiences through your eagerness to help, in-depth product knowledge, and efficient execution of Front-End operations.

Key Responsibilities:

  • Greet customers and proactively approach them to understand their needs and support their shopping experience.
  • Process customer sales transactions and returns in accordance with established Front-End procedures.
  • Promote company programs, such as customer loyalty participation and warranty sales.
  • Adhere to safety, loss prevention, and standard operating procedures while maintaining confidentiality of all Company information.
  • Create an inclusive store environment where everyone feels welcome and respected.

Qualifications:

  • Prior retail sales or customer-focused experience preferred.

Compensation:

The estimated salary range for this position is $15.50-$24.25 per hour, with starting rates varying based on factors such as location, experience, and position offered. DICK'S Sporting Goods complies with all state paid leave requirements and offers a generous suite of benefits.



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