Customer Service Representative Opportunity

2 days ago


Carson City, Nevada, United States Cost Plus World Market Full time

Job Description

As a Customer Service Representative, you will play a critical role in creating a welcoming and inclusive store atmosphere. Your primary responsibilities will include assisting customers with purchases, processing transactions, and maintaining a clean and organized sales floor. If you are a people person with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
  • Maintain a visually appealing store environment, including stockroom and sales floor organization
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns
  • Assist with merchandise receiving, stocking, and facing
  • Participate in visual merchandising and promotional activities to drive sales and engage customers

Requirements:

  • High school diploma or equivalent required; some college coursework preferred
  • Previous retail or customer service experience an asset
  • Excellent communication and interpersonal skills
  • Able to work a flexible schedule, including evenings, weekends, and holidays
  • Familiarity with cash handling procedures and basic math skills

What We Offer:

  • A competitive hourly rate of $12-$15 per hour (dependent on location and experience)
  • A fun and dynamic work environment with opportunities for career growth and development
  • A comprehensive training program to ensure your success in the role
  • A discount on store merchandise and other employee benefits


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