Customer Service Representative Opportunity
2 days ago
Job Description
As a Customer Service Representative, you will play a critical role in creating a welcoming and inclusive store atmosphere. Your primary responsibilities will include assisting customers with purchases, processing transactions, and maintaining a clean and organized sales floor. If you are a people person with excellent communication skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
- Maintain a visually appealing store environment, including stockroom and sales floor organization
- Process transactions accurately and efficiently, handling cash, credit card sales, and returns
- Assist with merchandise receiving, stocking, and facing
- Participate in visual merchandising and promotional activities to drive sales and engage customers
Requirements:
- High school diploma or equivalent required; some college coursework preferred
- Previous retail or customer service experience an asset
- Excellent communication and interpersonal skills
- Able to work a flexible schedule, including evenings, weekends, and holidays
- Familiarity with cash handling procedures and basic math skills
What We Offer:
- A competitive hourly rate of $12-$15 per hour (dependent on location and experience)
- A fun and dynamic work environment with opportunities for career growth and development
- A comprehensive training program to ensure your success in the role
- A discount on store merchandise and other employee benefits
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