Clearance Specialist

1 week ago

Boerne, United States iWorks Corporation Full time
About this Opportunity

We are seeking a highly skilled Clearance Specialist to join our team at iWorks Corporation. As a Clearance Specialist, you will be responsible for providing exceptional support to our clients by ensuring timely and accurate processing of security clearance applications.

The ideal candidate will have a minimum of 3+ years of experience in personnel security and working knowledge of National Security Databases including JPAS, DISS, CATS, e-QIP, DCII, DPS, OPM, SII, CVS, and PIPS personnel security applications/systems. A Secret security clearance fully adjudicated is also required.

This is an FLSA exempt and full-time position that offers a competitive salary range of $45k-$60k commensurate with candidate's skills, experience, location, and qualifications.

Key Responsibilities:

  • Perform all tasks associated with operating a responsive call center to address inquiries from the customer base regarding adjudicative case status, program information, and policies and procedures.
  • Ensure customer satisfaction and sound business relations during all interactions and act as the single point of contact.
  • Create, maintain, update, correct, research, and review subject records during interaction with the customer.
  • Provide assistance to customer base, exercising sound judgement and discretion to determine appropriate responses to inquiries.

Benefits:

  • Exceptional comprehensive benefits (Medical, Dental, Vision, Life and Disability); 401(k); Profit Sharing; Health and Wellness Benefits;
  • Paid Sick Time, Vacation Time, and Holiday Time.

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