Current jobs related to Senior Endpoint Security Support Engineer - Plano Texas - Palo Alto Networks


  • Plano, United States Caresoft Full time

    Title: Endpoint Security Engineer Location: (Remote) Duration : Long Term Description We are seeking an experienced Endpoint Security Engineer to join our OT Security team. The ideal candidate will be responsible for deploying and managing endpoint security tools within our complex operational environments, ensuring robust security of both Windows and...


  • Plano, United States Resource Informatics Group Full time

    Role- Endpoint Security Engineer Location- Plano, Texas, United StatesDuration- Long Term We are seeking an experienced Endpoint Security Engineer to join our OT Security team. The ideal candidate will be responsible for deploying and managing endpoint security tools within our complex operational environments, ensuring robust security of both Windows and...


  • Plano, Texas, United States Capital One Full time

    Job Summary: Capital One is seeking a Senior Platform Engineer to join our team. As a key member of our endpoint management and security team, you will be responsible for providing subject matter expertise on endpoint application and policy management, including configuration, integration, and deployment of enterprise policies. You will also manage 3rd Party...


  • Plano, Texas, United States Resource Informatics Group Full time

    Endpoint Security EngineerWe are seeking an experienced Endpoint Security Engineer to join our team at Resource Informatics Group. The ideal candidate will be responsible for deploying and managing endpoint security tools within our complex operational environments, ensuring robust security of both Windows and Linux operating systems.Key Responsibilities:...


  • Plano, United States Capital One Full time

    West Creek 5 (12075), United States of America, Richmond, VirginiaEndpoint Security Engineer (Operations)Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers,...


  • Plano, Texas, United States Cinter Career Full time

    Job Title: Endpoint Security SpecialistJob Description:We are seeking an experienced Endpoint Security Specialist to join our team. The ideal candidate will be responsible for deploying and managing endpoint security tools within our complex operational environments, ensuring robust security of both Windows and Linux operating systems.Key...


  • Plano, Texas, United States PROLIM Corporation Full time

    Job Title: Endpoint Security with Cybersecurity/Information SecurityWe are seeking an experienced professional to join our team at PROLIM Corporation as an Endpoint Security Specialist. The ideal candidate will have a strong background in cybersecurity and information security, with a focus on endpoint security.Key Responsibilities:Implement and maintain...


  • Plano, United States Capital One Full time

    West Creek 5 (12075), United States of America, Richmond, VirginiaSenior Associate, Endpoint Operations and Policy ManagementDo you love building and pioneering in the cyber security space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big...


  • Plano, Texas, United States TEEMA Full time

    Job TitleExciting Engineering Roles in Software Development & Quality AssuranceWe are seeking innovative engineers who are passionate about network security, hands-on with troubleshooting, and dedicated to building robust, user-focused solutions.Key Responsibilities:Conduct QA testing on network components, working with switch/router configurationsTest a...


  • Plano, Texas, United States TEEMA Full time

    Job DescriptionTEEMA is seeking a highly skilled Senior Network Security Software Developer to join our R&D team. As a key member of our team, you will be responsible for designing and developing new security features and maintaining existing ones for our Network Access Control, Endpoint Compliance, Mobile Control, and Intrusion Prevention solutions.Key...


  • Plano, Texas, United States Staff Perm Full time

    Job Title: Senior Java Software EngineerJob Summary:We are seeking a highly skilled Senior Java Software Engineer to join our team. The ideal candidate will have a strong passion for security and experience in developing software for network and endpoint security.Responsibilities:Develop new security features and maintain existing onesAnalyze customer...


  • Plano, United States Capital One Full time

    Plano 1 (31061), United States of America, Plano, TexasSenior Platform EngineerJob DescriptionDo you enjoy solving technical issues, empathize with customer user experiences and want to keep up with the latest tech? Do you thrive in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a group of...


  • Plano, Texas, United States TEEMA Group Full time

    Job Title: Senior Software Developer - Security TechnologiesTEEMA Group is seeking a highly skilled Senior Software Developer to join our dynamic R&D team specializing in Security Technologies. As a key member of our team, you will play a pivotal role in the development and enhancement of our world-leading product suite, encompassing Network Access Control,...


  • Plano, United States US Main Full time

    Senior Software Engineer, Sustaining Location: Plano, TX (3 days/week onsite) Length: Initial 9-months (could convert) Description If you are a great developer, with passion for security and technology, come join the team of Software Engineers and take part in defining and driving the future world-wide market leading product suite consisting of:...


  • Plano, United States Virtual Tech Gurus Inc Full time

    Description:Seeking a candidate that has strong SCCM, Intune, and Autopilot experience. Candidate must have 5+ years of relevant enterprise-level experience. Microsoft Endpoint Manager Engineer


  • Plano, Texas, United States ATD Technology LLC Full time

    Job DescriptionJob Summary:We are seeking a highly skilled Senior Software Engineer to join our R&D team of Software Engineers. The ideal candidate will have a passion for security and technology, with a strong background in software development and sustaining engineering.Key Responsibilities:Analyze customer escalation issues and work with cross-functional...


  • Plano, Texas, United States TEEMA Full time

    Job DescriptionWe are seeking a highly skilled Network Security Software Professional to join our team at TEEMA. The ideal candidate will have a strong background in software development, with a focus on network security.Key Responsibilities:Develop and maintain software solutions for network security, including network access control, endpoint compliance,...


  • plano, United States iO Associates - US Full time

    Job Title: Senior Microsoft Security EngineerLocation: Remote Type: Full-timeJob Overview: iO Associates is currently partnered with an industry leading, gold- certified Microsoft consultant who are seeking a MS Security Engineer for a new role. Our client is seeking a highly skilled Senior Microsoft Security Engineer with expertise in designing, deploying,...


  • Plano, Texas, United States Motion Recruitment Partners LLC Full time

    Job Title: Senior Systems EngineerWe are seeking a highly skilled Senior Systems Engineer to join our team at Motion Recruitment Partners LLC. As a key member of our IT team, you will be responsible for designing, implementing, and maintaining our company's IT infrastructure.Job Summary:The ideal candidate will have a strong background in Windows, Meraki,...


  • Plano, United States iO Associates - US Full time

    Job Title: Senior Microsoft Security EngineerLocation: Remote Type: Full-time Job Overview: iO Associates is currently partnered with an industry leading, gold- certified Microsoft consultant who are seeking a MS Security Engineer for a new role. Our client is seeking a highly skilled Senior Microsoft Security Engineer with expertise in designing, deploying,...

Senior Endpoint Security Support Engineer

2 months ago


Plano Texas, United States Palo Alto Networks Full time
Job Overview

Your Role


As a Senior Endpoint Security Support Engineer, you will engage directly with our esteemed clients to resolve intricate post-sales issues that necessitate a thorough analysis of various factors.

Your analytical skills will be crucial in comprehending the methodologies, techniques, and evaluation standards necessary for achieving effective outcomes.

You'll have the opportunity to connect with key stakeholders beyond your immediate area of expertise, demonstrating a strong ability to articulate complex technical challenges to both technical and non-technical audiences.


Regular participation in technical discussions with cross-functional teams will be part of your role, fostering an atmosphere of transparency that contributes to superior products, enhanced work environments, and improved cybersecurity.

Your prompt decision-making and support for our clients will ensure they receive the swift assistance required to maintain secure environments, necessitating quick, thoughtful responses and technical support as needed, often in high-pressure scenarios.

Your Contributions

  • Address user-reported issues in compliance with established Service Level Agreements.
  • Assess customer-reported issues and respond through ticketing systems, phone, or remote sessions.
  • Conduct advanced troubleshooting at both the application and operating system levels, leveraging your expertise.
  • Identify fault areas (code, environment, or configuration) and collaborate with relevant teams to implement solutions.
  • Provide timely updates on the development process regarding customer-reported product issues.
  • Document actions to effectively relay information internally and to clients.
  • Facilitate root cause analyses and oversee the implementation of corrective and preventive measures.