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Customer Service Representative

2 months ago

Yorkville, Illinois, United States Kim Danlow - State Farm Agent Full time
Job Description

**Position Overview**

Kim Danlow - State Farm Agent is seeking a highly motivated and experienced professional to join their team as an Assistant Office Manager. This is an excellent opportunity for a customer-focused individual to grow their career in the insurance industry.

Key Responsibilities:

  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Utilize a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Collaborate with the agent to establish and meet marketing goals, developing leads and scheduling appointments.
  • Market appropriate products and services to customers, identifying their needs and providing tailored recommendations.

Benefits:

  • Competitive salary plus commission/bonus structure
  • Comprehensive health benefits package
  • Paid time off (vacation and personal/sick days)
  • Opportunities for growth and advancement within the agency

Requirements:

  • Previous sales experience, preferably in an outside sales or inside sales representative role
  • Successful track record of meeting sales goals/quotas
  • Excellent communication and interpersonal skills
  • Enthusiasm for the role insurance plays in helping people manage risk and achieve their goals
  • Self-motivated and able to work independently
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Property and Casualty license (must be able to obtain)