Customer Service Representative

1 week ago


Yorkville, Illinois, United States Planet Fitness Inc. Full time
Customer Service Representative Job Summary

We are seeking a motivated and friendly Customer Service Representative to join our team at Planet Fitness Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.

Key Responsibilities:

Greet members and guests in a friendly and welcoming manner.
Answer phones in a friendly manner and assist callers with a variety of questions.
Conduct beverage or merchandise purchases on the point to sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Facility Maintenance:

Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.

Requirements:

Must be 18 years of age or older.
Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Ability to talk continually in person or on the phone during shift.
Maintain physical ability to administer CPR in the event of medical emergency.
Ability to see in normal visual range with or without correction.
Ability to hear in the normal audio range with or without correction.

Benefits:

Medical, Dental, Vision Insurance
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About Us:

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Yorkville, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a fantastic opportunity to work in a fast-paced environment, interact with customers, and grow your career.Key Responsibilities: Greet customers and provide excellent customer service Run the...


  • Yorkville, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Yorkville, Illinois, United States Tracy's Cafe Full time

    Job OverviewWe are seeking a highly motivated and personable Customer Service Representative to join our dynamic team at Tracy's Cafe. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide excellent customer service and...


  • Yorkville, Illinois, United States Planet Fitness - Fitton Clubs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a superior member experience.Key ResponsibilitiesProvide exceptional...


  • Yorkville, Illinois, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding Judgement Free member experience.Key...


  • Yorkville, Illinois, United States Hergenhahn Insurance Full time

    Job OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and driving business growth through value-based conversations.Responsibilities:Establish and maintain...


  • Yorkville, Illinois, United States Planet Fitness Full time

    Position Overview:As a Member Services Representative at Planet Fitness, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to ensure that every member has a positive experience at our gym.Key Responsibilities:Provide superior customer service to members, addressing their needs and concerns in a...


  • Yorkville, Illinois, United States Staff My Agency Full time

    Customer Service Representative - Insurance IndustryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Establish and...


  • Yorkville, Illinois, United States Planet Fitness Full time

    **Key Responsibilities:**As a Member Services Representative, you will be responsible for providing exceptional customer service to our members. This includes answering phone calls, responding to emails, and resolving member inquiries in a timely and professional manner.**Requirements:**Ability to work in a fast-paced environmentExcellent communication and...


  • Yorkville, Illinois, United States Planet Fitness Full time

    Member Services Representative - Part Time - OvernightWe are seeking a motivated Member Services Representative to join our team. As a member of our staff, you will be responsible for providing exceptional customer service to our members. Bilingual English/Spanish speakers are encouraged to apply.Key Responsibilities:Provide member services in a fast-paced,...


  • Yorkville, Illinois, United States Jimmy John Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our Jimmy John's team. As a Team Member, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and safe work environment.Key Responsibilities:Greet customers and take orders in a friendly and efficient...


  • Yorkville, Illinois, United States Jimmy John Full time

    Key Responsibilities:As a Team Member at Jimmy John's, you will be responsible for providing exceptional customer service, taking orders, operating the cash register, and maintaining a clean and safe environment. You will also be responsible for making fast and accurate sandwiches, following recipes and procedures, and working as part of a team to ensure...


  • Yorkville, Illinois, United States Jimmy John Full time

    Job SummaryAs a Team Member at Jimmy John's, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include greeting customers, taking orders, operating the cash register, and maintaining a clean and safe environment.Key ResponsibilitiesGreet customers and...


  • Yorkville, Illinois, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Provide exceptional customer service by greeting every...


  • Yorkville, Illinois, United States Kim Danlow - State Farm Agent Full time

    Position OverviewWe are seeking highly motivated and dynamic professionals to join our team at Kim Danlow - State Farm Agent. As a key member of our team, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer experiences.If you are a self-starter who thrives in a fast-paced environment and is...


  • Yorkville, Illinois, United States Benjamin Franklin Plumbing Full time

    Job Title: Client Care RepresentativeAt Benjamin Franklin Plumbing, we're looking for a skilled Client Care Representative to join our team.Key Responsibilities:Answer incoming client telephone calls and provide a positive first impression of the company.Ensure that each telephone call is answered before the third ring.Use the approved company greeting and...


  • Yorkville, Illinois, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This involves authentically greeting guests and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items...


  • Yorkville, Illinois, United States Northshore Full time

    Job Summary:We are seeking a highly skilled Patient Service Representative to join our team at Northshore. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services. Your primary responsibility will be to provide exceptional patient care and support to our patients and their families.Key...


  • Yorkville, Illinois, United States Northshore Full time

    Job Summary:We are seeking a highly skilled Patient Service Representative to join our team at NorthShore University HealthSystem. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities.Key Responsibilities:Provide exceptional patient service and support to patients, families, and...


  • Yorkville, Illinois, United States Benjamin Franklin Plumbing Full time

    Job SummaryAs a Client Care Representative at Benjamin Franklin Plumbing, you will be the first point of contact for our clients, providing exceptional customer service and support.Key ResponsibilitiesAnswer incoming client calls and provide a professional and courteous greetingEnsure that each call is answered before the third ring and utilize the approved...