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Human Resources Support Specialist

2 months ago

SaintBrieuc, Bretagne, United States George Mason University Full time
Position Title: Human Resources Customer Service Assistant

Location: Fairfax, VA

Job Type: Part-Time / Hourly Wage

Department: Human Resources

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Work Schedule: Varies, Monday through Friday, 8:00 a.m. - 5:00 p.m.

Workplace Type: On-Site Required

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Role:

The Human Resources Office at George Mason University is seeking a motivated and dynamic individual to fill the role of a part-time Customer Service Assistant. This position is ideal for someone who is passionate about providing exceptional service in a diverse academic environment.

George Mason University values excellence and diversity among its staff and encourages applications from individuals who will contribute to an inclusive atmosphere.


Key Responsibilities:

This role involves delivering professional and courteous customer service in a fast-paced front office setting, catering to the varied needs of university visitors and staff. Key tasks include:

  1. Data entry and management of records to support the New Employee Welcome Center.
  2. Engaging with a diverse community to address inquiries and provide assistance.

Essential Qualifications:

The ideal candidate will thrive in a collaborative environment where adaptability and effective communication are crucial. Required skills include:

  • Outstanding communication and customer service abilities.
  • Strong organizational skills with the capacity to prioritize tasks.
  • Ability to multitask and resolve issues efficiently.
  • Attention to detail and capability to work with diverse individuals.

Experience in customer service or reception, along with proficiency in Microsoft Word, Excel, email, and web navigation, is essential.


Preferred Qualifications:

Experience in a university or HR setting is highly desirable, particularly in a busy office environment.


Application Instructions:

For full consideration, applicants must complete the online application process, including submission of three professional references and a resume.