Customer Experience Specialist

3 weeks ago


Ashland, Kentucky, United States Thoroughbred Express Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our car wash team, you will be responsible for ensuring that our customers receive the highest level of service and support.

Responsibilities:

  • To educate and inform customers about the operation, benefits, and safety of our washes
  • To assist with payment and direct customers into the car wash or onto tracks
  • To perform periodic maintenance of equipment used in washing
  • To clean the facility and maintain a safe and organized working environment

Requirements:

  • Must be at least 18 years of age
  • Display courteous, customer service focus, and professional attitude
  • Work while standing over long periods (6+ Hours)
  • Lift items of moderate weight (10+ pounds)
  • Maintain work expectations outdoors in all weather conditions
  • Interact ethically with fellow employees and customers
  • Possess valid and current driver's license

About the Role:

This is a fantastic opportunity to join our team and contribute to delivering exceptional customer experiences. As a Customer Experience Specialist, you will be part of a dynamic and fast-paced environment, working closely with colleagues to ensure the smooth operation of our car wash facilities.

What We Offer:

  • A competitive salary of $25,000 per year
  • The opportunity to work in a dynamic and growing company
  • Ongoing training and development opportunities


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