Behavioral Health Care Manager

4 weeks ago

Honolulu, Hawaii, United States Kaiser Permanente Full time
Job Summary

As a key member of the Collaborative Care Management Program team at Kaiser Permanente, the Behavioral Health Care Manager will provide care coordination, navigation, regular follow-up, diagnostic evaluations, and delivery of brief evidence-based behavioral treatments for members identified in the program.

Essential Responsibilities
  • Initiate Collaborative Care Management with members, engaging them in treatment and throughout the episode of care, and educating them about their condition(s).
  • Develop and implement a treatment plan in collaboration with the member, primary care provider, and psychiatric consultant, which may include measurement and monitoring mental health symptoms over time with validated clinical scales, teaching members self-management strategies, and delivering brief evidence-based behavioral treatments appropriate for primary care.
  • Track the entire caseload of members in a registry, participate in weekly Systematic Caseload Review with the Psychiatric Consultant, and facilitate referral to specialty care when necessary.
  • Provide evidence-based brief behavioral treatments and interventions for members eligible for the Collaborative Care Management Program, including crisis intervention, brief therapy, skills training, supportive therapy, stress management, and family therapy.
  • Demonstrate clinical competency in various evidence-based treatment modalities for individual, family, couples, and groups therapy, conduct diagnostic evaluations with members using the latest Diagnostic and Statistical Manual of Mental Disorders (DSM), and determine the appropriate level of care according to clinical needs.
  • Determine the urgency of members' needs, render the appropriate course of action and interventions, which may include crisis intervention, coordination of care, and coordinating psychiatric admissions with the assistance of psychiatrists, nurse practitioners, and/or psychologists.
  • Assess treatment and prevention of disorder(s) eligible for the program, provide information and resources to members as appropriate, and be knowledgeable of KP and community resources.
  • Participate in collaborative consultations with physicians and other interdisciplinary clinical team members to support assessments, treatment planning, and decision making, and review difficult cases or quality assurance concerns with the clinical team.
  • Maintain a high level of clinical expertise, be knowledgeable of current clinical conditions, methods, medications, theoretical frameworks, and interventions, and utilize best practices in the delivery of health services in accordance with professional and clinical guidelines.
  • Maintain written records of interventions, prepare reports and letters, phone, write, and visit (with member permission) social agencies, schools, relatives, and friends to obtain pertinent information, and participate in clinical team meetings, departmental planning, and quality management activities.
  • Comply with organizational, departmental, state/federal guidelines, and all regulatory agency policies and procedures, and adhere to all mandated guidelines for patients' clinical care and license.
Basic Qualifications
  • Minimum of three (3) years of post-degree clinical experience.
  • Masters Degree or higher in social work, psychology, marriage and family therapy, clinical counseling, or an allied field related to the practice of mental health counseling from an accredited college or university.
  • Mental Health Counselor License (Hawaii) OR Licensed Marriage and Family Therapist (Hawaii) OR Licensed Clinical Social Worker (Hawaii).
  • National Provider Identifier required at hire.
  • Basic Life Support required at hire from American Heart Association.
Additional Requirements
  • Knowledge and experience in conducting assessments and diagnostic evaluations using the latest Diagnostic and Statistical Manual of Mental Disorders (DSM).
  • Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, decision making, group process facilitation, influence, interpersonal relations, oral communication, problem solving, quality management, teamwork, and written communication.
  • Experience in providing evidence-based treatment, including conducting individual and group therapy.
  • Experience in writing treatment plans.
  • Taxonomy code required at time of hire.
  • Note: This position requires successful completion of credentialing process upon hire.
Preferred Qualifications
  • Demonstrated knowledge and skill in documentation according to national accreditation guidelines.
  • Experience in providing behavioral health services in a primary care setting.
  • Experience in risk assessment and crisis interventions.

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