Field Service Engineer Position

2 weeks ago

Mobile, Alabama, United States Olympus Corporation of the Americas Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Olympus Corporation of the Americas. As a Field Service Engineer, you will be responsible for servicing and maintaining all product lines for Olympus America medical products.

Key Responsibilities
  • Establish and maintain a high level of customer satisfaction with assigned products, support, and service.
  • Respond to customer inquiries, maintain a good customer service reputation by complying with all regulatory requirements and all aspects of company quality system.
  • Train customers on the basic operation and use of assigned products.
  • Provide feedback concerning product questions, workflow issues, performance anomalies encountered in the field, and make recommendations for service improvements.
  • Perform new equipment installations, upgrades, post-installation testing, troubleshooting, and all other aspects of technical support for all assigned products.
  • Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
  • Open communication with territory Sales Representatives.
  • Provide support at conventions, trade shows, and customer trials.
  • Establishes, develops, or maintains field contact with key customers, clinicians, and researchers, and other decision makers in assigned accounts, including travel to customer facilities and onsite support.
Requirements
  • Associate degree in electronics, computer science, or related technical discipline is required or a minimum of 4 years of equivalent experience with medical devices and/or Military Technical experience.
  • Minimum one to three years as a Field Service Engineer, or equivalent experience.
  • Valid Driver's License required.
  • Ability to travel overnight (>40%).
  • Ability to work flexible hours as required, including weekends.
Preferred Qualifications
  • Bachelor's degree preferred.
  • Working knowledge of networking, hospital information systems, and DICOM or PACS systems is desirable.
  • Experience working with and troubleshooting video display and video routing systems is desirable.
  • Experience working with and troubleshooting electromechanical/microprocessor-based products.
  • CompTIA Net+ or CompTIA A+ or other similar industry-recognized certification is preferred.
  • Experienced user of Microsoft Office tools, including Excel, Word, and PowerPoint.
  • Strong customer service skills.
  • Solid working knowledge of electronics, personal computer hardware, and software.
  • Proven ability to work under pressure.
  • Ability to articulate technical and user needs in a concise manner easily understood by all.
  • Ability to work with field personnel, management, and customers.
  • Demonstrated decision-making ability towards solving problems and effectively communicating these solutions to co-workers and customers.
Why Join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

  • Competitive salaries, annual bonus, and 401(k) with company match.
  • Comprehensive medical, dental, vision coverage effective on start date.
  • 24/7 Employee Assistance Program.
  • Free live and on-demand Wellbeing Programs.
  • Generous Paid Vacation and Sick Time.
  • Paid Parental Leave and Adoption Assistance.
  • 12 Paid Holidays.
  • On-Site Child Daycare, Café, Fitness Center.

Connected Culture you can embrace:

  • Work-life integrated culture that supports an employee-centric mindset.
  • Offers onsite, hybrid, and field work environments.
  • Paid volunteering and charitable donation/match programs.
  • Diversity Equity & Inclusion Initiatives, including Employee Resource Groups.
  • Dedicated Training Resources and Learning & Development Programs.
  • Paid Educational Assistance.

  • Field Service Engineer

    2 weeks ago

    Mobile, Alabama, United States Olympus Corporation of the Americas Full time

    Job DescriptionJob Title: Field Service EngineerJob Summary:Olympus Corporation of the Americas is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for servicing and maintaining all product lines for Olympus America medical products. You will work under the supervision of a Manager and...

  • Mortgage Field Service Contractor

    3 days ago

    Mobile, Alabama, United States National Mortgage Field Services Full time

    Exciting Opportunity with National Mortgage Field ServicesAs a Mortgage Field Service Contractor with National Mortgage Field Services, you will play a crucial role in documenting the occupancy and physical condition of mortgaged properties. Your primary responsibility will be to inspect properties, determine their condition, and report your findings using a...

  • Field Service Engineer I

    4 days ago

    Mobile, Alabama, United States Olympus Corporation of the Americas Full time

    Job SummaryThe Field Service Engineer will provide technical support and maintenance for Olympus America medical products. This role involves servicing and troubleshooting equipment, as well as providing expert-level technical support to customers.Key Responsibilities* Establish and maintain high levels of customer satisfaction with assigned products,...

  • Field Service Engineer I

    2 weeks ago

    Mobile, Alabama, United States Olympus Corporation of the Americas Full time

    Job DescriptionThe Field Service Engineer (FSE) provides technical support and services for Olympus America medical products. Under the supervision of a Manager and Senior FSE Trainer, the FSE will service and provide expert-level technical support to assigned equipment.Key ResponsibilitiesEstablish and maintain a high level of customer satisfaction with...

  • Telecommunications Field Engineer

    1 week ago

    Mobile, Alabama, United States Pearce Services Full time

    Telecommunications Field EngineerAt Pearce Services, we are seeking a highly skilled Telecommunications Field Engineer to join our team. As a Telecommunications Field Engineer, you will be responsible for providing supportive engineering services through a highly detailed collection of telecommunications information from the job site.The ideal candidate will...

  • Field Service Engineer

    1 week ago

    Mobile, Alabama, United States Olympus Corporation of the Americas Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Olympus Corporation of the Americas. As a Field Service Engineer, you will be responsible for servicing and maintaining all product lines for Olympus America medical products.Key Responsibilities:Establish and maintain a high level of customer satisfaction with assigned...

  • Field Service Technician

    4 weeks ago

    Mobile, Alabama, United States Core Group Resources Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team at Core Group Resources. As a Field Service Engineer, you will be responsible for providing technical expertise and hands-on support for the installation, commissioning, and maintenance of fluid handling systems, valve automation solutions, and marine...

  • Field Service Technician

    1 month ago

    Mobile, Alabama, United States Core Group Resources Full time

    Job Title: Field Service EngineerWe are seeking a skilled Field Service Engineer to provide technical expertise and hands-on support for the installation, commissioning, and maintenance of fluid handling systems, valve automation solutions, and marine piping systems.Key Responsibilities:Conduct inspections, calibrations, and adjustments of fluid handling...

  • Senior Field Engineer

    1 week ago

    Mobile, Alabama, United States Compli Full time

    Job OverviewCompli, LLC is seeking a highly skilled Senior Field Engineer to join our team. As a key member of our commissioning and validation team, you will be responsible for ensuring that our clients' facilities meet the highest standards of quality and safety.Key Responsibilities:Contribute to the analysis of information and the specification of...

  • Experienced Field Engineer

    2 weeks ago

    Mobile, Alabama, United States Massman Construction Full time

    Job Title: Experienced Field EngineerMassman Construction Co. is seeking an experienced field engineer to join our team in the Mobile, AL area. As a key member of our construction team, you will be responsible for planning, developing, and managing on-site construction engineering activities for unique and challenging bridge and/or heavy civil and marine...

  • Field Operations Engineer

    1 month ago

    Mobile, Alabama, United States Kiewit Corporation Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Field/Office Engineer to join our team at Kiewit Corporation. As a Field/Office Engineer, you will play a critical role in supporting our construction operations and ensuring the successful delivery of our projects.ResponsibilitiesAssist in the interpretation of drawings and specifications for...

  • Field Operations Engineer

    1 month ago

    Mobile, Alabama, United States Kiewit Corporation Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Field/Office Engineer to join our team at Kiewit Corporation. As a Field/Office Engineer, you will play a critical role in supporting our construction operations and ensuring the successful delivery of projects.ResponsibilitiesAssist in the interpretation of drawings and specifications for...

  • Field Engineer Intern

    5 days ago

    Mobile, Alabama, United States Flatiron Construction Full time

    Internship OpportunityFlatiron Construction is seeking a highly motivated and detail-oriented Field Engineer Intern to join our team in Mobile, AL. As an intern, you will have the opportunity to apply your academic training and skills in a real-world setting at various project locations.ResponsibilitiesAssist with evaluation of field conditions and...

  • Field Service Representative

    4 weeks ago

    Mobile, Alabama, United States Schneider Electric Full time

    About the RoleSchneider Electric is seeking a highly skilled Field Service Representative to join our Power Services team. As a Field Service Representative, you will play a critical role in ensuring the smooth operation of our customers' electrical distribution equipment.Key ResponsibilitiesServicing, installing, and repairing customer equipmentPerformance...

  • Field Service Technician

    2 weeks ago

    Mobile, Alabama, United States Tech24 Full time

    Job SummaryAt Tech24, we are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting, maintaining, and repairing commercial HVAC, refrigeration, and cooking equipment.Key Responsibilities:Troubleshoot and repair commercial HVAC, refrigeration, and cooking equipmentInspect...

  • Field Service Representative

    1 week ago

    Mobile, Alabama, United States Schneider Electric Full time

    Job SummarySchneider Electric is seeking a highly skilled Field Service Representative to join our Power Services team. As a Field Service Representative, you will be responsible for installing, inspecting, troubleshooting, repairing, and maintaining electrical distribution equipment in various dynamic environments.Key ResponsibilitiesServicing, installing,...

  • Engineering Director

    4 weeks ago

    Mobile, Alabama, United States Gulf States Engineering, Inc. Full time

    Engineering Manager RoleThe ideal candidate will be responsible for overseeing and guiding their team to achieve their performance goals. This role involves strategic planning, project management, and staff supervision. A collaborative attitude and strong interpersonal skills are essential for success in this position.Key ResponsibilitiesLead, mentor, and...

  • Bridge Engineer

    2 weeks ago

    Mobile, Alabama, United States HDR Full time

    Join HDR as a Bridge EITAt HDR, we're committed to creating a workplace where every employee feels valued, respected, and empowered to bring their authentic selves to work every day. As a Bridge EIT, you'll be part of a team that's passionate about making a positive impact on the world.Key ResponsibilitiesApply structural engineering principles to develop...

  • Parts and Service Sales Representative

    2 weeks ago

    Mobile, Alabama, United States Sudden Service, Inc. Full time

    Job Summary: We are seeking a highly motivated and experienced Parts and Service Sales Representative to join our team at Sudden Service, Inc. As a key member of our sales team, you will be responsible for generating sales to customers for parts, assemblies, truck rebuilds, used parts, and vision plus. You will also act as a liaison between Taylor Machine...

  • Avionics Systems Engineer

    4 weeks ago

    Mobile, Alabama, United States AIRBUS US Space & Defense, Inc. Full time

    Job Title: Avionics EngineerJoin Airbus US Space & Defense, Inc. as an Avionics Engineer and contribute to the development of advanced solutions for complex defense, security, space, and intelligence requirements.Job Summary:We are seeking a highly organized and experienced Avionics Engineer to provide engineering services for the support of the C212, CN235,...